- How to use the Tasks and Subtickets app
- Migrating from the legacy Tasks & Subtickets app.
- New updates & upgrading from the legacy Tasks & Subtickets app
- Automatically adding a task list to a ticket
- Troubleshooting - Tasks and Subtickets App
- Templates for pre-filling subtask tickets
- Onboarding overview of Tasks & Subtickets
- How to create task lists
- Perform actions once a task is completed
- How to record tasks data on a Zendesk ticket
- Creating phased task lists for sequential workflows
- Setting up translations in the Tasks & Subtickets app
- Duplicating conversations & attachments into a sub-ticket
- How to connect an existing ticket as a subticket (advanced)
- Server Side REST API authorization: which APIs are used by the Tasks and Subtickets app
- Do stuff in a parent ticket based on sub-ticket actions (advanced)
- How to push information from the parent ticket into subtickets (advanced).