- Setting up approval flows: The basics.
- What's new in the Approve app (for Approvals app users)
- FAQs about migrating to the new Approve app.
- How to automatically start an approval process in Zendesk
- How set approvals to be sent to managers
- Approve Troubleshooting - Insufficient Approvers
- Using Conditional Logic in Approve Messages (Liquid Guide)
- Setting up Slack integration for the Approve app
- Recipe: Approval Workflows
- Onboarding overview of Approve
- How to create a custom field for approver selection
- Perform ticket actions based on approval outcomes
- Ticket Updates & placeholders - Approve app
- Approve, Decline & Abstain actions explained.
- Sending ticket comments and/or attachments to approvers with the Approve app
- Host map your subdomain for the Approver's portal
- Approve app walk-through (25min video)
- Troubleshooting - Approve app
- Advanced approver placeholders in approval definitions
- Changing the email sender domain of your Approve emails
- Recipe: Recording and reporting on specifically who approved tickets.
- Recipe: Recording and reporting on the approval granted date in Explore.