By default, all emails that get sent to approvers from the Approve app are sent from no-reply@sweethawk.com however you are able to change this to your own domain name, such as no-reply@anything.yourdomain.com with a few steps. 

1. Change the 'email sender domain' under Branding. 

2. Update your CNAME mapping records. 

3. Create records on your DNS provider.

Step 1. To change the email sender domain, first the Approve app, and click on Branding on the left menu and then ensure the Email tab is selected: 

Step 2. Then you will need to fill out:

• Sender domain - (ie. where the it is being sent from eg. approve.yourcompany.com)
• Reply to - (ie. where the email will go if the approve email is replied to. You will only need to set this if you are concerned about approvers responding directly to an approve email)

Note: The email sender domain must be a subdomain (eg. approve.yourcompany.com and not just yourcompany.com) and have only dots in it. ie. slashes ( / ) or at symbols ( @ ) will not work as part of the email sender domain. 

After you click Save settings at the bottom, an extra bunch of items will popup. You will see some records unique to your account like this: 

Step 3. At this point, you will then need to use this information to create records on your DNS provider. The process for doing this will be different for every DNS provider so if you're not sure how to do this or you don't have access to your DNS provider, you should email the 3 sets of records, hosts and values to your systems administrator. 

Once the information has been added to your DNS provider, you can check to verify that it has been mapped successfully by clicking "Verify" like this: 

The red cross will change to a green tick if it has been setup successfully.

If you're having any trouble getting this setup, email us at support@sweethawk.com or open a ticket here.