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  1. SweetHawk Help Center
  2. SweetHawk Apps for Zendesk
  3. Approve App

Approve App

  • Setting up approval flows: The basics.
  • What's new in the Approve app (for Approvals app users)
  • FAQs about migrating to the new Approve app.
  • How to automatically start an approval process in Zendesk
  • How set approvals to be sent to managers
  • Recipe: Approval Workflows
  • Onboarding overview of Approve
  • How to create a custom field for approver selection
  • Perform ticket actions based on approval outcomes
  • Ticket Updates & placeholders - Approve app
  • Approve, Decline & Abstain actions explained.
  • Sending ticket comments and/or attachments to approvers with the Approve app
  • Host map your subdomain for the Approver's portal
  • Approve app walk-through (25min video)
  • Troubleshooting - Approve app
  • Advanced approver placeholders in approval definitions
  • Changing the email sender domain of your Approve emails
  • Recipe: Recording and reporting on specifically who approved tickets.
  • Recipe: Recording and reporting on the approval granted date in Explore.
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