How to change the name of an app within my Zendesk instance

Change how a SweetHawk app name appears in your Zendesk instance.

Steps:

1. In Zendesk, open Admin Center
2. Navigate to Apps and integrations → Apps → Zendesk Support apps
3. Under Currently installed, locate the SweetHawk app
4. Click the options menu (down arrow) on the app
5. Select Change settings
6. In the Title field under Installation, enter a new name
7. Click Update to save your changes