General information
- ITSM change management in Zendesk using SweetHawk apps (Run-through and setup)
- Server status
- Zendesk Apps: Technical information - Data, Security & Architecture
- Controlling tickets with tags added by SweetHawk apps
- Building reports in Zendesk Explore with data from SweetHawk apps.
- HTTP and URL Target discontinuation
- See all 13 articles
- 13 Dec, 2022 - Timers app: Improvements to UI & usability
- 18 Oct, 2022 - Timers app: New Reporting section
- June 2, 2022 - Approve app: Recipient improvements & granular updates on tickets based on approval status.
- November 4, 2021 - Notify app: New "Priority message" option for broadcasts.
- July 16, 2021 - Notify app: Broadcast, activity and admin functionality added
- May 24, 2021 Tasks & Subtickets UI and scalability features.
- See all 17 articles