General information
- ITSM change management in Zendesk using SweetHawk apps (Run-through and setup)
- Server status
- Zendesk Apps: Technical information - Data, Security & Architecture
- Controlling tickets with tags added by SweetHawk apps
- HTTP and URL Target discontinuation
- How to install any SweetHawk app without needing to enter credit card details.
- See all 12 articles
- June 2, 2022 - Approve app: Recipient improvements & granular updates on tickets based on approval status.
- November 4, 2021 - Notify app: New "Priority message" option for broadcasts.
- July 16, 2021 - Notify app: Broadcast, activity and admin functionality added
- May 24, 2021 Tasks & Subtickets UI and scalability features.
- April 29, 2021 Notify app: UI re-write & performance enhancements
- February 23, 2021 Tasks & Ticket Templates
- See all 15 articles