If you are using Zendesk's IP Restrictions this article is for you. If you are not sure, please open:
Admin Center > Account > Security > Advanced
You must add all of the following IP addresses for SweetHawk apps to function correctly and to be able to authorize server-side API access:
13.220.187.207 34.234.79.143 98.81.142.248 54.235.31.142 100.31.115.124 34.227.10.85
54.234.82.147 34.203.242.160 98.81.242.30 34.229.17.137
What about the client side?
Should you have an issue with our apps not loading for some or all of your customers on your corporate network or VPN, please ensure the following domains are allowed:
- https://app.sweethawk.com
- https://zendesk.sweethawk.co
- https://d3f9hkvhn4srjb.cloudfront.net
- https://d18eevaj4c3x38.cloudfront.net