Sometimes it's necessary to delete survey responses especially when you first try the app out, you may find you have some test results you want to get rid of.

To do this go into the app by clicking the icon in the main bar on the left (1). Then under the 'Admin' tab (2), check the box next to "Allow deletion of survey results..." (3) like this: 

Then under the 'Responses' tab next to each line, there will be a little garbage can that you can click to remove the results you don't want any more like this: 


Now you probably shouldn't make deleting results a regular thing - since the aim here is to have an accurate representation of your customers' sentiment. So, once you've removed your test results, go back to 'Admin' and turn the option to delete responses back off. 

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.