- How to use the Tasks app
- Automatically adding a task list to a ticket
- Ticket templates for automatic ticket creation
- Using tasks ticket fields
- How to create a view to see tickets with tasks
- Grouping task lists
- Tagging tickets when tasks get completed
- Adding multiple task lists in a particular order
- Reporting recipes for Tasks in Zendesk Explore
- Build Explore reports to utilize the relationship between parent and child tickets (advanced)