- How to the track time of each stage in a Zendesk workflow.
- How to create a webhook to make any change to a Zendesk ticket
- Using Zendesk triggers to add CCs to a ticket
- Performing ticket actions based on who is CC'd
- Create your own Zendesk popup notifications with SweetHawk apps
- Creating recurring tickets in Zendesk
Tips for sweet Zendesk workflows
Practical guides covering webhooks, triggers, CCs, popups, recurring tickets, and time-tracking across your Zendesk workflows.