The calendar app allows you to attach events to tickets, giving your team greater transparency for planning and reduced swivel chairing between other external calendars.

Creating calendars

Creating templates

Creating workflows

 

Create calendars

Create as many calendars as you need and cross reference them in one view from within Zendesk.

showing multiple calendars

 

Create templates

Create templates for tickets to be automatically generated when an event is created in Google or Microsoft.

Creating a template.gif

 

Create workflows

Create workflows to do anything on a ticket before, at or after the event takes place.

calendar workflow.gif


Was this article helpful?
0 out of 0 found this helpful