This article is intended to provide troubleshooting guidance for the Recurring Tickets app. For issues that have a significant impact on multiple functions and/or apps, consider performing general troubleshooting before proceeding.

 

This article contains the following sections: 

 

Why are my recurring tickets not created?

If ALL ticket schedules get disabled upon activation, you may have encountered a loss of API authorization which requires re-authorizing the API from within the admin section of the app.

 

For any issues not listed here, please feel free to contact us at support@sweethawk.com for assistance.


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