This article is intended to provide troubleshooting guidance for the Recurring Tickets app. For issues that have a significant impact on multiple functions and/or apps, consider performing general troubleshooting before proceeding.
This article contains the following sections:
Why are my recurring tickets not created?
If ALL ticket schedules get disabled upon activation, you may have encountered a loss of API authorization which requires re-authorizing the API from within the admin section of the app.
For any issues not listed here, please feel free to contact us at support@sweethawk.com for assistance.