When connecting a Microsoft account to the SweetHawk Calendar app, you may see a message such as “Approval Required” or “Need admin approval.”
If you see an option that says "Have an admin account? Sign in with that account", please note that this is just another way to say "Sign in with another account" and does not grant access to the current account if you select this option.
Why am I seeing this?
Your IT team may have configured additional security restrictions in Microsoft/Azure that prevent users from granting permissions to third-party apps.
To continue, you will need to contact the person who manages your Microsoft/Azure account to approve access to the SweetHawk Calendar app.
Approve the Calendar app in Azure
- Go to: https://portal.azure.com
- Navigate to:
Azure Active Directory → Enterprise Applications - Click All applications
- In the search bar, type: Calendar app for Zendesk
If you see the app:
- Click into it
- Go to Permissions
- Click Grant admin consent
Once complete, you should be able to connect your Microsoft account in the Calendar app.