- Setting up timers: The basics.
- Can I use the Timers app with chat or messaging conversations?
- Timer schedules
- Swapping between timers in SweetHawk's Timers app
- How to create a follow-up timer & workflow
- Server Side REST API authorization: which APIs are used by the Timers app
- How to create a view to see tickets in order of when a timer is due to end.
- How to automatically bump a timer to end at a specific time in a set number of days (advanced)
- Measuring & reporting on the total & average times of a repeating timer.
- Building reports in Explore based on timer information
- Recording timer information in Zendesk ticket fields
- Timers: Starting, ending and stopping
- Timers app walk-through (14 min video)
- Why does the legacy Timers app open when I attempt to open the new one?