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  1. SweetHawk Help Center
  2. SweetHawk Apps for Zendesk
  3. Timers app

Timers app

Timers

  • Timers app walk-through (14 min video)
  • How to create a follow-up timer & workflow
  • Server Side REST API authorization: which APIs are used by the Timers app
  • How to create a view to see tickets in order of when a timer is due to end.
  • How to automatically bump a timer to end at a specific time in a set number of days (advanced)
  • Measuring & reporting on the total & average times of a repeating timer.
  • Building reports in Explore based on timer information
  • Recording timer information in Zendesk ticket fields
  • Timers: Starting, ending and stopping
  • Why does the legacy Timers app open when I attempt to open the new one?
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