Tasks and Subtickets App
Tasks and Subtickets
- How to use the Tasks and Subtickets app
- Migrating to the new version of Tasks & Subtickets
- What's new in the Tasks app
- Automatically adding a task list to a ticket
- Troubleshooting - Tasks and Subtickets App
- Templates for pre-filling subtask tickets
- Onboarding overview of Tasks & Subtickets
- How to create task lists
- Duplicating conversations & attachments into a sub-ticket
- How to add task lists in a specific order
- Perform actions once a task is completed
- How to record tasks data on a Zendesk ticket
- Server Side REST API authorization: which APIs are used by the Tasks and Subtickets app
- Do stuff in a parent ticket based on sub-ticket actions (advanced)
- How to push information from the parent ticket into subtickets (advanced).