Vincent Brendel
Activity overview
Latest activity by Vincent Brendel-
Vincent Brendel commented, IP addresses were recently updated, please ensure you update all of them when using IP restrictions.
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Vincent Brendel created an article, Advanced: How to use Calendar webhook functionality
The Calendar app allows advanced creating, updating & deleting of calendar events via a Webhook which the app can create for you. A webhook named App - Calendar - Event create or update is created ...
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Vincent Brendel created an article, SweetHawk server IP addresses
If you are using Zendesk's IP Restrictions this article is for you. If you are not sure, please open: Admin Center > Account > Security > Advanced I use an IP whitelist for my API access, what are...
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Vincent Brendel created an article, Field rule sequence
When creating multiple rules that alter the behaviour of the same field, the sequence or order you place them in can become important. For example, if the conditions for Rules 1 and 2 are both true...
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Vincent Brendel created an article, Advanced: How to use Reminders webhook functionality
The Reminders app allows advanced creating/updating of reminders via a Webhook which the app can create for you. A webhook named App - Reminders - Create or update is created once the create webhoo...
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Vincent Brendel created an article, Server Side REST API authorization: which APIs are used by the Timers app
This page aims to provide our customers with transparency how the server side API access is used for the Timers app. Changes to the app that affect information provided in this document will also b...
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Vincent Brendel created an article, Maximizing Survey response rates and the challenge of False Positives
Introduction Collecting feedback from customers is essential to improving your business, and using a survey app that records their ticket scores can help you achieve this. However, there is a chall...
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Vincent Brendel created an article, What's new in the Approve app (for Approvals app users)
For those familiar with the Approvals app, this article outlines the main differences for this major upgrade, under the new name: Approve. See this article for instructions on how to mi...
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Vincent Brendel created an article, Advanced approver placeholders in approval definitions
This article is for Approve, which is our newest app for building approval processes. If you're needing information on our older app named, Approvals please see this section of our knowl...
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Vincent Brendel created an article, Update Super Suite payment method
As a Zendesk admin, open the Super Suite app within your Zendesk Support account. Open the Subscription tab. Click Manage subscription. Then locate the payment method and update your details as ...