Peter
Comments
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Hi Kyle, we were able to find the issue you described and have released a fix for it :-) If you have any further problems please email us at support@sweethawk.co and we'll jump right on it. Cheers!
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Hi Kyle, thanks for reporting this. We're looking into it...
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Thanks for the tip Craig! ... yes, I think for Chrome I had to install this plugin to make it look nice.
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Yes, the Zendesk marketplace only offers month to month billing. However, we do have a workaround for annual billing which we've outlined here Also note that the app has now just been released on t...
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Hi Paul, we'll be releasing this app on the Marketplace very soon and the price will be $50USD per account/month. Since the survey is sent by pasting in some code to your triggers or automations, y...
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Hi Nathaniel, thanks for your question. No, an approver does not need to be an agent in Zendesk. We've made it so that approvers can get all the information they need, and can grant, reject or esca...
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Hi Deborah, Thanks for getting in touch :-) Unfortunately, this is not possible yet. There is actually an existing feature request on our communities that you can vote up and comment on here: https...
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Hi Alexander, since the deadline app is tied in with the life of the ticket and requires triggers to send notifications based on tags being added to the ticket, you won't be able to use it to notif...
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Hi César, thanks for engaging regarding your requirements :-) While you're currently able to use the Zendesk ticket field "Remaining tasks" with a macro to quickly copy in the tasks that still need...
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Hi David, Yes you can choose whether you want this to be the case or not. By clicking on the tasks icon in the main left bar and then going into settings, there is an option to allow / disallow tic...