SweetHawk Apps for Zendesk
- How to use the Tasks app
- Automatically adding a task list to a ticket
- Ticket templates for automatic ticket creation
- Troubleshooting - Tasks App
- Build Explore reports to utilize the relationship between parent and child tickets (advanced)
- How to push information from the parent ticket into subtickets (advanced).
- See all 17 articles
- Troubleshooting - Approvals App
- How to use the Approvals app
- Setting up approval flows (sequential, parallel/group, complex)
- Mapping the latest approver to a custom text field
- Changing the email sender domain of your approvals emails
- Defining when approvals are visible on a ticket
- See all 19 articles